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Best Price Guarantee Terms & Conditions

The Oriental Bataan will make available the best guest room \ price for the hotel (the "Best Price Guarantee"). " The Oriental Bataan Website" are the websites owned or operated by or on behalf of The Oriental Bataan bearing the logo and branding of The Oriental Bataan.

In the unlikely event that a lower price at The Oriental Bataan is made available on a non-The Oriental Bataan website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), The Oriental Bataan will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.

Terms and Conditions

  • For a claim to be eligible under the Best Price Guarantee:
    • The claim must be submitted prior to, or within 24 hours after, making a reservation through a The Oriental Bataan Website, and at least 24 hours before the standard check-in time at The Oriental Bataan.
    • The claim must include:
      • Booking Confirmation Number
      • Full Name on the reservation
      • Lower rate found (with currency)
      • Room type/ Rate plan (i.e Deluxe Room with Buffet Breakfast)
      • Url of the website where the lower price was found
      • Reservation date
      • Stay dates
    • A claim may be rejected by The Oriental Bataan if it is incomplete or concerns a non-The Oriental Bataan website.

    PLEASE NOTE: You don\'t need to make a booking on the competitor website, just email the complete details of your claim to [email protected] We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.

  • For the Competing Price to be valid, it must be a currently available lower published online room price for The Oriental Bataan, the same stay dates, the same number of guests, the same room type, with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast).
    • The Oriental Bataan will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same The Oriental Bataan.
    • The Oriental Bataan will convert any Competing Price offered in a different currency than the price made available through the The Oriental Bataan Website, and may deny claims where it determines that the difference between the price is due to exchange rate fluctuations.
    • Taxes, Surcharges, Booking fees, extra adult fees, fees for children, rollaway charges will be included in the price comparison.
    • The estimated value of value-added amenities (e.g.,free breakfast, use of Wifi, vouchers) offered as part of a Competing Price will be excluded from the price comparison, and will not be provided by The Oriental Bataan when honoring a lower price.
    • The Oriental Bataan may deny claims where the difference between the Competing Price and the price on the The Oriental Bataan Website is less than one percent.
  • The Best Price Guarantee does not apply to:
    • Unpublished or negotiated prices (e.g., corporate discount rates, group rates, meeting rates);
    • Rates requiring membership in a club or other organization, offered pursuant to direct mail or email solicitations, requiring discount codes or coupons, or otherwise not intended for the general public;
    • Package prices (e.g., prices that include a combination of a room and airfare, an overnight cruise, car rental);
    • Prices offered by opaque providers (e.g., Hotwire, Priceline) that do not provide the name or location of the hotel until after a reservation has been made; and
    • Prices offered on on-request websites that do not provide immediate hotel confirmations (e.g., Asiaweb).
  • The Best Price Guarantee does not apply to existing reservations that are not booked through a The Oriental Bataan Website, and The Oriental Bataan is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., a call center, a non-The Oriental Bataan website).
  • If a valid Best Price Guarantee claim is submitted without an existing reservation, the individual making the valid claim will be contacted by The Oriental Bataan and must make a reservation in the manner communicated by The Oriental Bataan within 24 hours from receipt of the communication or local check-in time at The Oriental Bataan Hotel. Failure to make a reservation in the required time period will invalidate the claim.
  • The Best Price Guarantee will be suspended during times where the The Oriental Bataan Websites or certain prices are not available due to an outage, a technical issue or a circumstance beyond The Oriental Bataan\'s reasonable control.
  • A Best Price Guarantee reward will only be provided if the individual making the valid claim stays in the reserved guest room.
  • The Oriental Bataan has the sole right and discretion to determine the validity of any claim and will not review documentation provided by the individual submitting a claim as part of its validation process. The Oriental Bataan reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Price at the time it processes the claim.
  • The Oriental Bataan may at any time and without notice terminate or restrict a person\'s ability to submit a claim under or otherwise benefit from the Best Price Guarantee, if in its sole discretion The Oriental Bataan determines that such person has: (1) acted in a manner inconsistent with applicable laws or ordinances; (2) acted in a fraudulent or abusive manner, (3) submitted multiple invalid Best Price Guarantee claims; (4) failed to stay at The Oriental Bataan Hotels after receiving approved Best Price Guarantee Claims; or (5) breached any of these BPG Terms.
  • Any disputes arising out of or related to the Best Price Guarantee or these BPG Terms shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of The Oriental Bataan.
  • Void where prohibited by law. The Oriental Bataan reserves the right to amend, revise, supplement, suspend or discontinue the Best Price Guarantee or these BPG Terms at anytime in its sole discretion and without prior notice.

The Oriental Hotel in Mariveles, Bataan
Experience

Mariveles, Bataan is full of sights and wonders waiting to be experienced to the fullest. Whether you are visiting for a relaxing time in the hotel or searching for new adventures to have, The Oriental Hotel Bataan can be of help to you. Take advantage of our in-house offers and our tours.

Sisiman Beach

Sisiman Beach


Sisiman Beach is where you can enjoy all wonders of nature right on the spot. From luscious greens to wondrous rock formations, Sisiman Beach offers a unique break from reality just around a 10-minute drive away from the hotel.


Mariveles Five Fingers Cove


Take that 40-minute drive to see how the destination is worth every second of the trip. Five Fingers in Mariveles, Bataan is an uprising tourist destination featuring remarkable coves and dazzling white sand beaches. Activities include snorkeling, cove-hopping, cliff diving, and spelunking.

Five Fingers
Kansi

Kansi


A local favorite sinigang yet enhanced with a twist, the Kansi is a signature Bacolodnon beef shank soup with batuan as the souring component. Enjoy this dish and many more at the Forest Grill while listening to live bands and looking at an incomparable view of the city.


Team Building at The Oriental Adventure Camp


At The Oriental Bataan, we go beyond exquisite hotel facilities and outstanding room amenities. More than just your place to have meaningful experiences, The Oriental Bataan can also be your choice for your team’s overall growth. Power up and make success sweeter with our 18-course obstacles designed to induce teamwork and perseverance. At the end of the day, be sure to try out our spa services or unwind by the poolside and celebrate the end of a fun event together.

Team Building at The Oriental Adventure Camp

The Oriental Signature Massage

The Oriental Signature Massage


The Oriental Signature Massage is an overall treat for the tired body. Aimed to address the desire for utmost rejuvenation, this massage is a combination of aroma therapeutic massages namely the Swedish massage, lymphatic drainage, bamboo whip, and foot reflexology. The oils used in this treatment blends into a soothing scent perfect for mental relaxation.

Mariveles Bags

Orient Sports Bag Factory


These bags come from the talents and skills of the hands behind internationally renowned brands. Just a mere 5-minute drive from the hotel, the Orient Sports Bag Factory provides high quality pre-made and customized bags at a highly affordable price. From plain to colorful, from everyday use to traveling essentials, the bags sold and made here can satisfy anyone’s preference. Find the perfect bag for that next road trip to Mariveles, Bataan.


Gracielo’s Cashew Processing Center


If you want to know what it takes to extract and process cashew nuts, visit Gracielo’s Cashew Processing Center at Alion, Mariveles. Here, you will meet wonderful women who strive every day to provide packed cashew nuts and other cashew products anyone will surely love. Be sure to support this local business and buy a few packs to enjoy at our Cliff Lounge or in the comforts of your room.

Gracielo’s Cashew Processing Center

Balon Anito

Balon Anito


Mariveles, Bataan is the home to a hidden hot spring atop a few paved steps from a local town’s basketball court. There are local stories surrounding this mysterious hot spring and these stories are always a delight to listen to. Balon Anito is said to provide a temporary relief for muscle pains so on your visit, take a dip or soak your feet into the warm water and enjoy the soothing sensation.

My Destination,
My Oriental



At The Oriental Hotels and Resorts, we make every visit Uniquely Oriental. Experience some of the wonders of The Philippines with our properties situated all across the country. Travel, explore. Make it your destination, your Oriental.


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